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Globally recognized brand TOMS encountered operational challenges in managing equipment for their international contractors. To address these issues, TOMS partnered with Cloud Life Consulting, leveraging their expertise in custom AWS solutions. This approach allowed TOMS to provide international contractors with immediate access to virtual desktops, eliminating the need for physical hardware shipments.
By embracing this technology, TOMS successfully transformed its global contractor management approach. This solution not only resolved immediate challenges but also positioned TOMS for greater efficiency in its mission-driven initiatives worldwide.
Challenges
TOMS faced several challenges with in their remote workforce:
1. Equipment Distribution Challenges: TOMS faced significant hurdles in delivering essential tools to their international contractors. These logistical delays frequently resulted in extended periods of inactivity, that would only continue if a solution was not implemented quickly.
2. Equipment Retrieval Issues: The process of recovering assets from locations around the globe proved equally challenging. TOMS encountered difficulties in tracking and safely returning equipment, leading to inventory discrepancies and unforeseen costs for the company if they were not addressed.
TOMs successfully partnered with Cloud Life Consulting to streamline remote contractor onboarding with instant desktop access, all while meeting corporate security standards.
Custom Solution
To address these challenges, Cloud Life Consulting implemented AWS WorkSpaces, a managed, secure Desktop-as-a-Service (DaaS) solution. This solution provided contractors with immediate access to virtual desktops, eliminating the need for physical hardware and the associated logistical issues.
Key support components of the solution included:
- Amazon WorkSpaces: Provided secure, reliable, and scalable virtual desktops.
- AWS Directory Service (AD Connect): Extended TOMS's on-premises Active Directory for centralized user management.
- AWS Identity and Access Management (IAM): Ensured secure access control.
Results
The implementation of AWS WorkSpaces and networking changes resulted in significant improvements for TOMS.
- Instant contractor onboarding by providing immediate desktop access
- Eliminated equipment shipping and retrieval costs
- Enhanced data security through AWS features
- Flexible scaling of virtual desktops to match contractor needs
- Improved user management with integrated Active Directory
Conclusion
By partnering with Cloud Life Consulting and leveraging AWS services, TOMS effectively overcame its logistical challenges, leading to improved operational efficiency by and reduced costs. Cloud Life Consulting played a crucial role in demonstrating the value and effectiveness of AWS WorkSpaces in supporting TOMS's global operations and mission-driven initiatives.
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